Overview
We are seeking comments on proposed amendments and directions for the Competition and Consumer (Industry Code – Electricity Retail) Regulations 2019 (the Code). This forms part of consultation requirements for regulatory change.
The Code introduced the Default Market Offer, which caps the price that electricity retailers can charge consumers on default plans. It also introduced the Reference Price, a benchmark that lets customers compare electricity plans using a single price.
This is the second stage of the department’s post-implementation review. You can view non-confidential submissions to the initial discussion paper.
Why we are consulting
We are reviewing the implementation of the Code to determine its effectiveness and to see how it could be improved.
Your feedback on the proposed directions will help us to finalise recommendations and implementation of changes to the Code.
Directions paper
Directions consultation paper [279KB PDF] [1.2MB DOCX]
Outcomes from our public forum
We held an online public information forum to talk through the directions on 20 January 2022 at 1:00 pm (AEDT).
Public forum presentation [790KB PDF]
Making a submission
Make your submission by doing either or both of the below:
Complete the online survey to comment on some or all of the proposed directions.
Upload a written submission. You can provide comments on some or all of the proposed directions as well as give us other feedback.
Please read the directions paper before taking the survey or finalising your submission.
